“Commitment to customers & overcoming challenges is IH creed.”
Our mission is to grow our company by providing innovative strong & high performance products & solutions to meet our global customer needs. We aim to create performance-driven culture characterized by competence, price & commitment. At IH, we strive hard to satisfy client ‘needs’ by creating values for them and converting business relation to fellowship and achieving the purpose of WIN-WIN finally. The key guidelines that guide our actions, both personal and corporate are:
We have always sought the best people for the job and given them the freedom and the opportunity to grow. We will continue to do so.
Customer first -
We exist and prosper only because of the customer. We will respond to the changing needs and expectations of our customers speedily, courteously and effectively.
Quality focus -
Quality is the key to delivering value for money to our customers. We will make quality a driving value in our work, in our products and in our interactions with others. We will do it 'First Time Right.'
Dignity of the individual -
We will value individual dignity, uphold the right to express disagreement and respect the time and efforts of others. Through our actions, we will nurture fairness, trust, and transparency.
“Fulfilling customer needs by achieving their level of satisfaction shall continue to be the motto of IH”
Our vision is to continue to strengthen & grow its commodity business as well as its customer & knowledge based products & services. To be a global corporation enriching lives and enabling business transformation for our customers, with leadership in chosen technologies and markets. Be the first choice for employees and customers, with commitment to sustainability. As our business grows, so do our responsibilities. Considering the wider impact of our actions is embedded in our values and is a fundamental part of who we are. Together with the support of our esteemed clientele & steely resolve we aim for a strong, resurgent & focused IH.
A master in business management by qualification & an entrepreneur by his abilities is blessed with a dynamic personality, complemented by independent thinking, foresight & optimism. MR.ANIL BHATEJA is committed to make the seemingly impossible, possible through hard work & dedication.”
Thoughts Of Mr. Anil Bhateja
- "Growth is never by mere chance; it is the result of forces working together."
- "Everyone wants to live on top of the mountain, but all the happiness and growth occurs while you're climbing it.”
- "Ever since I was a child I have had this instinctive urge for expansion and growth. To me, the function and duty of a quality human being is the sincere and honest development of one's potential."
- "Without continual growth and progress, such words as improvement, achievement, and success have no meaning."
- "There are no great limits to growth because there are no limits of human intelligence, imagination, and wonder."
- "Firms need to ensure that their ability to provide effective customer service keeps pace with their growth. If you're marketing your firm to new customers, you better be able to provide them service when they do business with you."
- “Learn to speak from the customers view.”